Contact: bjay1304@gmail.com
1. Information We Collect
- Mobile phone number (for OTP login)
- Name, email address, and home address (optional, for your profile)
- Service booking details: description of problem, address, preferred date/time
- Device information for app functionality
2. How We Use Your Information
- To authenticate you via a one-time password (OTP) sent to your mobile number
- To process and manage your home service bookings
- To connect you with a qualified technician
- To send you booking status updates and notifications
- To improve the app experience
3. Information Sharing
We share your contact information and address only with the assigned technician for your booking. We do not sell your data to third parties. Your data is stored in a secure database, and SMS delivery providers are used only to send login codes.
4. Data Security
Your data is stored securely on encrypted servers. We use industry-standard security practices to protect your information.
5. Data Retention
We retain your data as long as your account is active. You can request deletion by emailing us at bjay1304@gmail.com.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at bjay1304@gmail.com.
7. Children's Privacy
ripr is not intended for users under 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy and will notify you via the app or email.
9. Contact Us
Email: bjay1304@gmail.com
Website: https://ripr.fun